Are your products eco-friendly?

Yes, all our products are made with eco-friendly materials, 100% soy wax and sustainable practices. We are committed to reducing our environmental impact and providing high-quality, natural products.
What are the delivery options available?

We offer several delivery options to suit your needs, including standard courier, rural delivery and local pickup. You can choose your preferred delivery method at checkout.
How do I contact customer support?

You can contact us at sophiascreationsnz@gmail.com, or message us on one of our social platforms linked below.
How can I return a product?

If you are unhappy with your product you can contact us at sophiascreationsnz@gmail.com, or message us on one of our social platforms linked below.
What should I do if I receive a damaged product?

If you receive a damaged product, please contact us immediately with photos of the damage. We will arrange for a replacement or refund as soon as possible.
Do you offer wholesale?

Please contact us at sophiascreations@gmail.com, or message us on one of our social platforms linked below.

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