SHIPPING & RETURNS
SHIPPING POLICY
Welcome to Sophia's Creations' shipping policy. We are dedicated to ensuring that your orders are carefully packaged and delivered to you in a timely manner. Our shipping methods are designed to provide a seamless experience,
and we aim to keep the costs as transparent as possible
to build trust with our customers.
Feel free to reach out to us if you have any specific packaging requests
or if you require expedited shipping.
At Sophia's Creations, we are committed to your satisfaction from the moment you place your order to the moment it arrives at your doorstep.
RETURN & EXCHANGE POLICY
Sophia's Creations stands behind the quality of our products and we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please reach out to us and we will do our best to make it right.
We offer a straightforward return and exchange policy to ensure that you can shop with confidence. Whether you've changed your mind about your purchase or if you encounter any issues with the product, we are here to assist you.
Your satisfaction is our priority at Sophia's Creations.
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To enquire about a return or exchange, please email us at sophiascreationsnz@gmail.com